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HELP

We all need it sometimes, So here are a few of the most common questions we get asked about.

of course, you can always CALL or TEXT  865-236-6619  or send us a quick email to Sales@CovertLights.comcall-or-text.png

CovertLights is available most any day between 10 am and 5 pm EST USA.

We are available to answer your questions, whether they are about payments, products, installations, if we don't know the answer, we will get right back to you.

If by chance, you call, and the lines are busy or you get a recording, PLEASE LEAVE A MESSAGE!  We WILL Call as soon as possible!

We also respond quickly to emails, and if you follow us on facebook, you can message us there also. We are quicker to respond to emails or phone messages.

  • Do you need HELP with making your Purchase?  Give us a CALL! 

We can take your order over the phone anytime between 10am & 5pm weekdays!   865-236-6619.

  • Do you need assistance selecting products for your vehicles and applications..

Do not hesitate to message Covert.   865-236-6619.

  • How do I get to see Bulk Prices?

CovertLights has the right to set our own prices independently, but some manufacturers place restrictions on how those prices may be displayed or communicated to others.

Bulk prices are available on many items posted on the CovertLights.com website.  Bulk purchasing is limited to Departments and Upfit businesses.   Minimum Quantities apply.  Some are as low as 6 units, most start at 20 units.

If you need any kind of help with quotes, again make an account on our site, email us, that you have done that, and we are happy to help with your quotes.   Most quotes are for a 30 day time period, as prices are subject to change from manufacturers.

Because CovertLights' price on some items may be below the manufacturer's minimum advertised price, the manufacturer may not allow CovertLights to show you the CovertLights' lower price until you take further action, such as clicking on a drop down menu, placing the item in your cart, or proceeding to checkout.  The steps required depend on the terms set by the manufacturer's policy.  You should know that by taking these steps, you won't be required to purchase the product. You can always simply remove the item from your cart or not proceed with checkout if you decide not to buy the item. If you have any questions related to the pricing and/or discount offered in a particular listing, please contact the sales@covertlights.com.

  • Why is the price not shown on some products?  

If you are upfitting a Fire Apparatus, Ambulance, Police Vehicle, Power Co or DOT trucks or Covert Vehicles...  Many products have variable configurations, colors, mounts etc. For those types of items, it is best to write or call, and we are more then happy to assist you with your project.

  • We are No Longer shipping outside of the United States of America

It's best to contact CovertLights.com, either by email at Sales@CovertLights.com, or by calling OR texting 865-236-6619.

ALL prices on this site are subject to change. Orders must be paid for when order is placed. Prices listed on this site are only for purchases paid with: credit cards, debit cards, and or department checks sent in with order.   Please call or email for additional information.

You can make a QUOTE on the CovertLights.com site.  You will need to make an account, add the products you are needing for your project,  then go to your shopping cart..   and CHECK OUT.. using the CHECK option.    That will do 2 things, it will email you a Quote! and notify Covert that you are interested in purchasing.

Additional Financial Information for Departments and Individuals:

Grant Links for Departments Seeking Government Grants for Vehicle Lighting, please visit

American Recovery and Reinvestment Act of 2009
The Department offers funding opportunities to conduct research, to support law enforcement activities in state and local jurisdictions, to provide training and technical assistance, and to implement programs that improve the criminal justice system.

http://www.firegrantshelp.com

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Recovery.gov
Recovery.gov is the U.S. government’s official website that provides easy access to data related to Recovery Act spending.

Office of Justice Program
For information about grants and funding available at state levels, go to the office of Justice Program.

JAG Local Solicitation Program
Read an overview of the Byrne JAG Grant Local Solicitation program. This great reference document will help you understand the grant process and rules applicants must follow, and also includes a link to a sample MOU.

Fighting Crime, Improving the Justice System
This resource-filled Web site outlines the framework being used to allocate JAG funds to state and local jurisdictions. Gain insight into the program’s methodology and processes, and learn about allocations by state. The site contains answers to frequently asked questions about how agencies can tap into these funds, along with a sample memorandum of understanding (MOU) for use by cities/counties who want to split funding between them for their own projects.

Grants.gov
The U.S. Department of Health and Human Services is the managing partner of this Web site – an excellent source of information to find and apply for government grants.

FEMA - Responder Knowledge Base 
A listing of grants that may aid First Responders in obtaining funding for equipment, hiring, training, technical assistance, and research for the development of new technologies.